Terms of Service

Effective date: October 4, 2026

This edition applies to accounts opened on or after October 4, 2026. For accounts opened earlier it applies 14 days after we notify you of it by email (section 19.1); until then the previous edition continues to apply.

In short: Tonamorph is an audio-processing tool, not a music library or a copyright-clearance service. You choose the audio and are responsible for having a lawful basis for the requested processing and your subsequent use. We perform the selected operations and charge for completed processing. Credits, cancellation and refunds follow the rules below and the Refund Policy. We never train models on your audio, and we delete uploaded audio and results from our storage 24 hours after upload. Your mandatory consumer rights remain protected.

1. Who we are and what these Terms cover

1.1 These Terms are between you and Gregory Diachenko, an individual carrying on business in Israel under the trading name Tonamorph, Israeli VAT registration number 346136757, with a business address at 36 Brodetsky Street, Tel Aviv-Yafo 6905155, Israel ("we", "us" or "our"). The trading name is not a representation that the business is an incorporated company.

1.2 The Service comprises our website at https://tonamorph.com, account functions, cloud audio processing, API, credits and related services. The installed plugin and standalone application are the Software, licensed under the End-User Licence Agreement.

1.3 The Refund Policy and Copyright Policy form part of these Terms. The Privacy Policy and Cookie Policy explain data processing; accepting these Terms is not blanket consent to optional processing. Authorised research is addressed in the Vulnerability Disclosure Policy. The EULA controls software-specific licensing; the Refund Policy controls refund-specific matters. A separately agreed order or business agreement controls its expressly identified subject matter. Mandatory law and any applicable non-excludable seller commitments take priority.

1.4 An individual acting for a business confirms authority to bind that business. This does not automatically make an employee personally liable for all of the business's obligations. A Business Customer acts for trade, business or professional purposes to the extent recognised by applicable law. Calling an account professional does not remove consumer status that the law gives its holder.

1.5 Please read and accept these Terms through the acceptance step provided. An accessible copy is available for saving. We present material payment and processing terms before the relevant commitment so that you can review them before accepting.

2. Eligibility and age

2.1 The Service is for people aged 16 or over. An account may not be created for a younger person under these standard Terms.

2.2 If you have not reached the age at which you can enter this contract or make the purchase independently, the required parent or guardian must authorise and, where necessary, enter the agreement through the applicable process. A statement by a minor cannot itself bind an absent parent. We may decline a purchase until the required authority is established.

2.3 You may not use the Service where doing so is prohibited by applicable law, or evade a lawful account termination by opening another account.

3. Your account

3.1 Use accurate account information and an authentication method offered by the Service. Protect your password, session tokens and API keys. Authentication is described in the Privacy Policy.

3.2 You are responsible for actions you authorise and for losses attributable to your failure to meet reasonable account-security obligations, subject to applicable law. You are not automatically responsible for every unauthorised action, including actions caused by our own security failure. Promptly report suspected compromise to support@tonamorph.com.

3.3 An individual account is for one named user. Multiple accounts, false identities or self-referrals must not be used to obtain repeat free grants or rewards. A business requiring several users should arrange suitable accounts or a separate agreement rather than share credentials.

3.4 Keep your contact details current. We send account notices to the address you supply; any legally required delivery, confirmation or durable-medium requirements still apply.

4. What the Service does

4.1 You select an audio file or clip and the available operations. Our servers decode the submitted audio, separate the requested stems, transcribe MIDI and/or estimate musical information such as tempo and key, as supported by your selected plan. Results are returned to your account or Software. Feature availability and the order summary identify the included operations.

4.2 We do not provide a searchable music catalogue, a streaming-service login, or an import-by-music-service-link feature under these Terms. We do not independently select third-party recordings for your jobs or publish your submissions to other users. Hosting the temporary files necessary for your job is different from supplying a music library.

4.3 A processing job accepts a clip of up to six minutes. The standard upload limit is 64 MiB (67,108,864 bytes). Supported formats are shown in the submission interface. The Software prepares the beginning of a longer file up to the six-minute limit; this does not shorten the original file on your computer. If your available credits cover a shorter excerpt, the Software identifies that excerpt and requests confirmation before submission. In either case the interface identifies the excerpt to be processed rather than suggesting that an unprocessed remainder was processed. Direct API submissions exceeding the limits are rejected. We may change these limits for future submissions with notice on the website.

4.4 The current charge is one credit for each started minute, after the measured duration is rounded to the nearest whole second, with half a second rounded upwards and a minimum of one credit. For example, 60 or 60.49 seconds cost one credit; 60.5 or 61 seconds cost two; 360 seconds cost six. The charge applies to the requested job, not separately to each included stem. The duration and price shown before paid submission refer to the excerpt to be processed. The quoted charge and selected operations are shown before your processing instruction. A higher revised quote requires a new instruction rather than a silent additional charge.

4.5 An account, internet access and sufficient credits are needed for cloud processing. Already downloaded results remain on your device. Download them within the availability period in section 8.4 and the Privacy Policy; the Service is not an archival backup facility.

4.6 Source separation and transcription are estimates. Bleed between stems, artefacts, transcription errors and incorrect musical estimates can occur. Review results before using them. These disclosed limitations do not excuse a material failure to provide the agreed functionality.

4.7 Beta features. We may identify certain versions or features as beta, preview or early access. Their functionality, compatibility, performance and availability may be limited and may change before general release. We do not promise that every beta feature will become generally available. We may modify or discontinue beta features for security, legal, technical or product-development reasons, subject to our obligations concerning paid services.

Applicable beta limits and charges will be disclosed before you commit to a purchase or processing job. Beta status does not itself cancel purchased credits, introduce an additional expiry date, change the Refund Policy or remove mandatory consumer rights. Existing subscription-credit expiry rules continue to apply.

Our commitments concerning user content, model training, privacy and audio deletion remain unchanged. Keep independent backups of your projects and downloaded results.

5. Credits

5.1 Credits are reserved when a job is accepted. The agreed charge is captured only when the requested processing is completed and its required results are made available. Rejected or failed jobs do not consume credits. Our corrective retries and duplicate payment events must not create duplicate charges for the same agreed job. The Refund Policy explains defective results and adjustments.

5.2 A new eligible account receives three free credits, once. Free and promotional credits have no cash redemption value. They are not used to increase the amount retained from a paid purchase on withdrawal.

5.3 When offered, the standard one-time pack provides 50 credits for US$9.00, before any applicable additional tax. Purchased pack credits do not expire merely through the passage of time. They are subject to lawful refunds, account closure and the discontinuation rules below; this is not a promise that the cloud Service will operate forever.

5.4 When offered, the standard monthly subscription provides 60 credits for US$7.99 per billing period, before any applicable additional tax. Those credits expire at the end of that period and do not roll over. Subscription credits are used before separately purchased pack credits. Any offer with different quantities or prices must state them before purchase and in the order confirmation.

5.5 Credits are service-accounting units, not a bank deposit, transferable currency or an investment. They cannot be sold, transferred between accounts or redeemed for cash except under the Refund Policy, an express commitment or mandatory law. Describing paid credits as having no general cash-redemption right does not remove refund rights for an undelivered service.

5.6 Rewards and promotions may have additional conditions disclosed when offered. We do not retrospectively change the agreed value of a paid pack or reclassify restored paid credits as free credits to reduce a refund.

5.7 Price, quantity or tariff changes apply prospectively with the notice required by these Terms and applicable law. A price change does not affect credits you have already bought. We do not retrospectively increase a confirmed job charge. A change reducing the processing available from already purchased credits must honour the original purchase or provide an appropriate exit remedy; it cannot be introduced merely by editing a price page.

5.8 Your ledger shows grants and movements. Contact support@tonamorph.com about an error. Our records are evidence of transactions, not conclusive proof overriding a demonstrated error or your statutory rights.

6. Subscriptions

6.1 This section applies when we offer a monthly subscription and you take one. A subscription renews automatically until cancelled, at the price and interval disclosed before purchase. The merchant of record obtains the applicable payment authorisation and issues the transaction confirmation.

6.2 You can stop future renewal using the merchant's customer portal or by contacting support@tonamorph.com. Ordinary cancellation takes effect at period end, with unused subscription credits available until then. Purchased pack credits are unaffected. Rights to earlier termination under applicable law or the seller's terms remain available.

6.3 Ordinary cancellation does not automatically refund the current period. The Refund Policy distinguishes cancellation, statutory withdrawal, an unused accidental renewal and defective performance. Consuming the included credits does not by itself constitute full performance of an entire time-based subscription.

6.4 A subscription price change takes effect only from your next renewal after we have given you at least 30 days' notice by email, with an opportunity to cancel before the new price applies. Additional consent or reminders apply where the law requires them. No changed price applies retroactively. A price change does not affect credits you have already bought.

6.5 A failed renewal payment may be retried under the seller's terms. Access to unpaid future entitlements may stop if it is not collected. An unpaid renewal does not automatically cancel unrelated purchased pack credits.

6.6 Renewal notices. We or the merchant of record will provide renewal reminders, trial or promotional-period notices, annual reminders and other subscription notices where required by applicable law. Your right to cancel and our price-change notice commitment remain unaffected.

7. Payments and the merchant of record

7.1 Paddle, as identified at checkout and on the receipt, sells the relevant pack or subscription and administers payment, applicable transaction taxes, invoices, refunds and payment disputes. Its applicable buyer terms govern that transaction. We remain responsible for our own Service obligations.

7.2 We do not receive the card number or payment credentials you enter into the seller's checkout. We receive the transaction information described in the Privacy Policy. Affiliate payout information is a different data flow.

7.3 Credits are granted after payment confirmation. A delayed grant is not proof that payment failed. Contact support@tonamorph.com with your order reference before making a duplicate purchase.

7.4 Checkout states the transaction currency, total price and tax. Optional additions require an affirmative choice. A refund or reversal is reconciled to the entitlements funded by that transaction, without duplicate recovery.

7.5 Refund requests and withdrawal notices may be submitted through our support channel or the seller's route. We do not use referral between those channels to postpone an applicable deadline. A valid statutory refund does not create a new debt simply because processing credits were used.

8. Your content and the permission to process it

8.1 Your choice and responsibility. You determine which recording to submit and which processing to request, and you are responsible for the material you choose. For each submission you confirm that you have the rights, permissions, consents or other lawful basis needed for the upload and for us and our service providers to perform those operations. Possession of a file is not itself proof of those rights.

8.2 You remain responsible for any additional permissions needed for your subsequent use, including distribution, synchronisation, public performance, resale of samples or commercial release. Those permissions may concern the recording, composition, performance, personal information or other protected interests. A statutory exception may be relevant depending on the facts and law; these Terms do not represent that every use requires the same licences.

8.3 Limited technical permission. To the extent of the rights you can grant, you give us a non-exclusive, worldwide, royalty-free permission to receive, technically copy, decode, temporarily store, process and transmit your submitted audio (Input) and to create and deliver the requested results (Output). It extends to providers acting for us only as necessary for those functions. It does not authorise publication to other users, advertising with your music, unrelated commercial exploitation or model training. Necessary complaint, security and lawful-preservation handling is limited as explained in the Privacy Policy.

8.4 Deletion. This permission lasts only as necessary to perform the requested functions and delete the relevant material. Uploaded audio and generated results are deleted from our storage 24 hours after upload, as described in the Privacy Policy. Download links have their own expiry; the expiry of a link is not the deletion of the files. Keep your own copies: after deletion we cannot recover them for you. A specific binding preservation obligation may require restricted retention of specifically identified material; it is not a general licence to retain a dataset. Job, account and billing metadata follow their separate retention rules in the Privacy Policy.

8.5 No acquisition of your music. We do not claim ownership of Input or Output. You retain whatever rights you hold. To the extent we acquire transferable rights solely in the task-specific Output, we assign those rights to you on delivery. This does not assign our Software, algorithms, model weights or third-party rights, warrant that copyright exists in every Output, or confer rights that neither party holds. We charge no output royalty and require no credit to us for your lawful musical use.

8.6 Limits of the Service: no rights clearance or endorsement. We do not grant you rights in third-party material, and we do not acquire rights on your behalf. Acceptance of a file, a successful job or delivery of Output is not verification of ownership, endorsement of the material, approval of a release or a representation that the Output is royalty-free. Stem separation, MIDI transcription and pitch or tempo changes do not themselves clear source rights. We do not undertake routine checks or pre-clearance of each file; we do consider specific substantiated complaints under the Copyright Policy.

8.7 No model training. We do not use your Input or Output to train, fine-tune or evaluate machine-learning models, or to build model-evaluation datasets, and we do not allow our providers to do so. This does not prevent the analysis and technical checks needed for the job you requested. Any future voluntary contribution programme would require separate terms and lawful permissions; these Terms do not opt you into it.

8.8 Service statistics. We may create and use anonymised, aggregated operational statistics from lawfully collected service metadata to operate, secure and improve the Service. Such statistics must not reasonably identify an individual or disclose a customer's confidential activity. We do not attempt to re-identify individuals from them.

This provision does not transfer ownership of your Input or Output to us, authorise use of that content contrary to our commitments, extend audio-retention periods, or modify our prohibition on model training.

8.9 Consequences of your choices; payment is for processing. We are responsible for the Service we provide and for our own acts. To the extent the law allows, we are not responsible to you for the consequences of your choice of source material or of your use of Output. A properly completed job does not become defective merely because you choose not to use the result, a rights holder refuses permission for your planned release, or a platform acts because of your source or subsequent use. Nothing in this section 8 affects rules that cannot be excluded by contract, including mandatory consumer rights, or excludes a remedy for our own misrepresentation, defective performance or other responsibility that the law imposes on us.

9. Acceptable use

9.1 Do not submit material or request conduct that is unlawful, infringes rights, violates another person's privacy or is intended for harassment or deception. Do not upload malware, steal credentials, bypass credit or access controls, overload the Service, or access another user's files.

9.2 Do not share or resell your account, create a white-label processing service using it, or provide third parties direct access to our API without an agreement. This does not prohibit a musician or studio from using its own authorised account for lawful client projects and delivering its work to clients.

9.3 Do not systematically extract our models or use unauthorised automated access to reconstruct the Service or build a substitute offering. Restrictions apply only so far as lawful. They do not prohibit honest reviews, lawful comparisons, interoperability rights or research authorised under the Vulnerability Disclosure Policy. Rights under third-party licences remain intact.

9.4 Do not use false identities, self-referrals, unsolicited promotional messages or misleading claims to obtain rewards. Do not imply that we license third-party music or endorse your content.

10. API keys and automated access

10.1 Authorised API use is permitted within the documented interface and applicable plan. A key can spend account credits; store it securely and revoke it promptly if compromised. Do not publish keys in client-side code or public repositories.

10.2 Standard account limits are 10 job submissions per minute, 60 read requests per minute and five concurrent status streams. Rate limiting can reject a request without processing it. Protective limits may change for security, reliability or capacity reasons; material commercial changes follow these Terms.

10.3 We may restrict a compromised or abusive key proportionately and notify you where practicable and lawful. This does not by itself establish that all paid balances are forfeited.

11. Referrals and affiliates

11.1 A referral reward is governed by the offer shown when the qualifying activity occurs. The participant and referred person must be distinct genuine users. Reward conditions must not be changed retrospectively after qualifying performance.

11.2 Cash commissions are available only to affiliates admitted under a separate written agreement specifying the rate, qualifying revenue, attribution, payout, tax and reversal rules. The presence of a commission field in the Software is not an offer of enrolment or a universal commission promise.

11.3 No self-referrals, spam, misleading product claims or unapproved brand-keyword advertising. Disclose a material reward relationship in promotional material where required. We may investigate and reverse substantiated fraudulent rewards, with an explanation and review route; ordinary lawful complaints are not referral abuse.

12. Our intellectual property and third-party components

12.1 We and our licensors retain rights in the Software, Service implementation, models, designs and branding. This does not give us ownership of your Input or task-specific Output.

12.2 Components licensed by others remain governed by their licences. Required notices are supplied with the Software and at Third-Party Licences. These Terms do not restrict rights those licences expressly give for the respective components.

12.3 You may offer feedback or suggestions voluntarily. If you do, you allow us to use them without any obligation to you, and you keep the right to use your own ideas. This is not permission to use audio or personal information outside the applicable content and privacy provisions.

12.4 Names of compatible software and formats identify compatibility only. They do not imply endorsement by the respective owners.

13. Independent services and providers

13.1 Your DAW, payment checkout and independently contracted third-party products have their own terms. We do not control their independent decisions. This does not disclaim our duty to deliver our own Service, our responsibility for providers acting for us where the law imposes it, or our data-protection obligations.

13.2 We do not guarantee acceptance of your recordings by a distributor, marketplace or social platform, or promise that processed material will evade identification systems.

14. Availability, changes and discontinuation

14.1 We do not promise a specific processing time, continuous availability or compatibility with every device or host. Express purchase commitments and mandatory conformity rights still apply. Maintenance, capacity, network and provider conditions can affect performance.

14.2 We may maintain or modify features for security, legal compliance, compatibility and reasonable product development. A material reduction in prepaid functionality requires appropriate notice and the remedy required by law or the agreed order; it is not authorised solely by the phrase 'as available'.

14.3 If we discontinue the Service entirely, we give at least 30 days' notice by email. The existing commercial closure promise is a pro-rata refund for unused pack credits purchased within the previous 12 months, plus any paid subscription period that will not be supplied. Any greater mandatory entitlement or seller commitment applies, including to older non-expiring balances. This is not a limitation on statutory restitution for undelivered service.

14.4 Support is available at support@tonamorph.com. No particular response-time service level is included unless expressly agreed. This does not remove required handling of cancellation, refunds, data requests, security reports or defects.

15. Disclaimers and service quality

15.1 To the extent permitted by law, and except for express contractual commitments, the Service is supplied as available without a guarantee of a particular artistic outcome, uninterrupted operation or suitability for every professional project. You should assess the disclosed functionality and test representative material before depending on it for a release.

15.2 A machine-learning limitation does not excuse supplying a different service from the one described, inaccessible required files or a material technical defect. Consumers retain mandatory conformity remedies. The Refund Policy explains the practical route for failed or defective jobs.

15.3 We do not give legal advice about your material. Neither this notice nor a support response grants rights belonging to an absent rights holder.

16. Limitation of liability

16.1 Nothing limits liability for fraud, fraudulent misrepresentation, wilful misconduct, gross negligence, death or personal injury caused by negligence, or any other liability which applicable law does not permit us to limit. Nor does this section reduce a required refund or other mandatory remedy.

16.2 For Business Customers, subject to section 16.1, we exclude indirect or consequential loss and loss of profit, revenue, business opportunity or goodwill. Our aggregate liability under these Terms and the EULA is limited to the greater of US$50 and the amount paid for the Service in the 12 months before the event giving rise to the claim. The same event does not create two separate caps under two documents.

16.3 For consumers, exclusions and any monetary cap apply only where lawful and fair. Nothing here excludes reasonably foreseeable loss for which mandatory consumer law makes us responsible. Where a monetary limitation is legally permitted, the shared cap described in section 16.2 applies; otherwise the applicable law governs. We do not represent that this cap binds every consumer in every country.

16.4 Keep backups of original material and downloaded results. We are not an audio archive and cannot promise recovery after the disclosed deletion period. This warning does not excuse an improper deletion before agreed delivery or another breach for which we are legally responsible.

17. Third-party claims caused by a Business Customer's breach

17.1 This section applies to Business Customers only. You will indemnify us against reasonable third-party damages, settlements and legal costs to the extent caused by your breach of the content-rights assurances in section 8.1, your unlawful subsequent use of Output, or your deliberate misuse of the Service.

17.2 It does not cover loss caused by our independent infringement, our use of content outside your instructions, our negligence or misconduct, or a defect in our own licensing of Software or model technology. A claim is not covered solely because your file was involved.

17.3 We promptly notify you of a claim. A late notice reduces your obligation only to the extent it prejudices the defence. You may take control of the defence and settlement of the claim, at your expense, with counsel reasonably acceptable to us; we may participate with our own counsel at our own expense and give necessary cooperation at your reasonable expense. If you do not take control within a reasonable time after our notice, we may defend the claim reasonably and keep you informed. We do not settle a claim at your expense without your consent, and you do not settle a claim in a way that admits fault on our behalf or imposes non-monetary obligations on us without our consent; neither consent may be unreasonably withheld. We take reasonable steps to mitigate loss and do not recover it twice.

17.4 Consumers do not assume this contractual duty to defend or indemnify. Ordinary liabilities established under applicable law are unaffected.

18. Suspension, termination and account deletion

18.1 You may stop using the Service at any time and delete your account yourself on your account page, where that function is available, or by writing to privacy@tonamorph.com. Cancel recurring billing through the seller's portal or ask us to coordinate it. A deletion request must not knowingly leave you paying for an inaccessible account: we explain any separate billing step and assist with it. Data that must lawfully be retained is handled as described in the Privacy Policy. Deleting your account forfeits any remaining credits, except a refund you are entitled to under the Refund Policy or the law; ask for any such refund before you delete the account.

18.2 We may restrict access for a material breach, substantiated repeat infringement, compromised credentials, unlawful use, a genuine payment or security risk, or a binding legal obligation. We use measures proportionate to the issue, notify you with reasons where lawful and practicable, and offer review at support@tonamorph.com. Urgent protective action need not wait for a warning.

18.3 A good-faith complaint, refund request or statutory withdrawal is not itself abuse. When we restrict or close an account, paid balances unrelated to a dispute are not automatically forfeited. Financial consequences of termination follow the Refund Policy, applicable seller commitments and law. Termination for our convenience includes appropriate reimbursement for prepaid service we will not supply.

18.4 An inactive account with zero balance may be closed after more than 24 months of inactivity and at least 30 days' advance notice. The applicable content-rights, payment-reconciliation, liability and dispute provisions survive as necessary. No continuing permission to train on deleted audio is created.

19. Changes to these Terms

19.1 We give at least 14 days' notice of material changes by email or a prominent Service notice, unless an earlier change is necessary for law or an urgent security issue. Subscription price changes follow the longer notice by email in section 6.4. We describe the reason and effective date.

19.2 New terms do not retrospectively reprice a completed job, remove accrued rights or determine an existing dispute. Where express acceptance is required, continued use alone is not a substitute. If a material change adversely affects you and you cancel within 30 days of the notice, we refund the unused portion of any credit pack bought in the 12 months before the notice, pro rata; greater mandatory rights still apply.

19.3 We retain prior versions and the version accepted for each transaction. Minor clarifications take effect when published without changing the substance of an earlier commitment.

20. Governing law and disputes

20.1 These Terms are governed by the laws of Israel. Subject to section 20.2, disputes are brought in the competent courts of Tel Aviv-Yafo. The UN Convention on Contracts for the International Sale of Goods does not apply.

20.2 A consumer retains mandatory protections and jurisdiction rights under applicable law, including any right to sue in the courts of their habitual residence and any restriction on where we may sue them. This section does not purport to grant or remove a jurisdiction right beyond those legal rules. The merchant's purchase agreement may have its own dispute provisions for disputes with the merchant.

20.3 We welcome an attempt to resolve a dispute at legal@tonamorph.com. This is not a condition that delays a statutory deadline, urgent court application or lawful complaint to an authority. We do not impose a mandatory arbitration or class-action waiver in these standard Terms.

21. General

21.1 These Terms and the documents made part of them govern the Service, subject to agreed purchase-specific commitments. If a provision cannot lawfully be enforced, the remainder continues to the extent lawful; this does not authorise rewriting an unfair term to remove mandatory protections.

21.2 A genuine successor may take over the agreement only subject to applicable law, appropriate notice and preservation of your rights. No assignment expands the permitted use of your audio. Your account cannot be transferred without agreement, except where mandatory law permits otherwise.

21.3 A failure to enforce a right on one occasion is not a waiver for all occasions. Events beyond reasonable control may affect performance, but do not automatically remove refund, mitigation, security or notification obligations.

21.4 These Terms are written in English. Translations are for convenience; the English version prevails to the extent the law allows. This does not override a mandatory local-language requirement or the legal effect that applicable law gives to a translated disclosure.

21.5 Notices. Notices to us can be sent to legal@tonamorph.com (legal), support@tonamorph.com (support) or privacy@tonamorph.com (privacy), or by post to 36 Brodetsky Street, Tel Aviv-Yafo 6905155, Israel. We send notices to you at the email address on your account, as described in section 3.4.

22. Contact

Tonamorph
Support: support@tonamorph.com · Legal: legal@tonamorph.com · Privacy: privacy@tonamorph.com
Website: https://tonamorph.com
Operator details: section 1.1 · Postal address for notices: section 21.5